Got Questions? We’ve Got Answers! Explore our Frequently Asked Questions to find quick answers about orders, shipping, returns, and more.
Frequently Asked Questions
How can I place an order?
Simply browse our collection, select your size, add it to your cart, and proceed to checkout.
What payment methods do you accept?
We currently accept Cash on Delivery and bank transfers. Debit and credit cards will be available soon.
Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of placement. Please contact our support team as soon as possible on 03330374455 or nezmestore@gmail.com
How long will my order take to arrive?
Orders are delivered within 5–7 working days.
Do you ship outside Karachi and internationally?
Yes, we ship nationwide. However, Cash on Delivery is currently only available for Karachi-based customers.
International customers can place their orders through https://laam.pk/brands/nezme
What is your return & exchange policy?
We accept returns within 14 days of delivery. Items must be unused, in original condition.
To file a return contact us on 0333-0374455 or nezmestore@gmail.com